The Fruit Basket

Privacy & Cookie Policy

Who we are

The Fruit Basket are committed to safeguarding your privacy. Please contact us if you have any questions or issues regarding the use of your Personal Data and we will gladly assist you. By using our website and/or our services, you consent to the Processing of your Personal Data as described in this Privacy Policy.

Table of Contents

  1. Definitions
  2. Data protection principles
  3. Your rights
  4. Data we gather
  5. How we use your Personal Data
  6. Who else has access to your details?
  7. How we secure your data
  8. Information about cookies
  9. Contact information

Definitions

Personal Data – any information relating to an identified or identifiable natural person
Processing – any operation or set of operations which is performed on Personal Data or on sets of Personal Data
Data subject – a natural person whose Personal Data is being Processed
We/us – The Fruit Basket

Data Protection Principles

We promise to follow the following data protection principles:

  • Processing is lawful, fair, and transparent. 
  • Processing is limited to the purpose. 
  • Processing is carried out with minimal data. 
  • We will not store your personal data for longer than needed.
  • We will do our best to ensure the accuracy, integrity and confidentiality of data.

Your rights

The Data Subject has the following rights:

  1. Right to access your information
  2. Right to rectification
  3. Right to object and restrict processing
  4. Right to data portability
  5. Right to lodge a complaint
  6. Right to use the the help of a supervisory authority.
  7. Right to withdraw consent 

Data we gather

Information you have provided us with

This might be your name, email address, home address, contact number etc – mainly information that is necessary for us to deliver our services to you or to enhance your customer experience with us.

Information automatically collected about you

This includes information such as your IP address that is automatically stored by cookies and other session tools.  This information is used to improve your customer experience. When you use our services or look at the contents of our website, your general activities may be logged.

We do not gather information about you that is publicly available.

How we use your Personal Data

We use your Personal Data in order to:

  • Provide our service to you and communicate with you in relation to those services
  • Enhance your customer experience
  • Fulfil an obligation under law or contract
  • To communicate either for sales or invoicing
  • For other purposes we have asked your consent for

We Process your Personal Data in order to fulfil obligation rising from law and/or use your Personal Data for options provided by law. We reserve the right to anonymise Personal Data gathered and to use any such data. We will use data outside the scope of this Policy only when it is anonymised. We save your billing information and other information gathered about you for as long as needed for accounting purposes or other obligations deriving from law. We might process your Personal Data for additional purposes that are not mentioned here, but are compatible with the original purpose for which the data was gathered.

We will inform you of any further Processing and purposes.

Who else can access your Personal Data?

We do not share your Personal Data with strangers or third parties. We will disclose your Personal Data to third parties or public officials when we are legally obliged to do so.

How We Secure Your Data

We do our best to keep your Personal Data safe.  We use safe protocols for communication and transferring data (such as HTTPS). Our systems and website are monitored for possible vulnerabilities and attacks. Even though we try our best, we cannot guarantee the security of information. However, we promise to notify suitable authorities in the case of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.

Cookies and Other Technologies

Our website uses cookies and/or similar technologies to analyse customer behaviour and administer the website. This is carried out in order to personalise and enhance your experience with us. A cookie is a tiny text file stored on your computer that stores information used to help make websites work. Only we can access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may hinder your use of certain functions.

We use cookies for the following purposes:

  • Necessary cookies – these cookies are required for you to be able to use some important features on our website. These cookies do not collect any personal information.
  • Functionality cookies – these cookies provide functionality that makes using our service more convenient and makes providing more personalised features possible. For example, they might remember your name and details in order forms so you don’t have to re-enter this information next time.
  • Analytics cookies – these cookies are used to track the use and performance of our website and services

You can remove cookies stored in your computer via your browser settings.

Contact Information

Supervisory Authority

Website: https://ico.org.uk/

Changes to this Privacy Policy

We reserve the right to make changes to this Privacy Policy.

Last updated: 16.05.20